How to keep your audience interested

As facilitators we often want to help people find answers. As facilitators of training our role can often be a more directive process.

As business owners, the focus shifts. As marketing expert, Peter Butler says, our role is to educate, engage and entertain.

My sense is that we probably have some good ideas on the education side of the equation. We’re good at providing links to articles, posts and the occasional newsletter.

In my other life in the Facilitators Inner Circle, I took on Peter’s challenge to try and do all three roles. In all honesty I think we managed to engage and entertain. The education is for you to think about:

  • How you could use a tool like this;
  • Who it would be most appropriate for; and
  • What would be the best timing for its release

 

Looking forward to your thoughts…

 

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Andrew Huffer

Andrew Huffer is the founder of Andrew Huffer and Associates, an independent facilitation and stakeholder engagement consultancy based in Perth, WA. Since 2000 he has run more than 1,500 workshops for government agencies, industry bodies and regional organisations across Australia, and currently serves as Chair of the International Association of Facilitators (IAF) Oceania. His approach is direct and practical, helping groups work through real disagreement to reach decisions they can act on.

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