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A simple community engagement process to understand stakeholder concerns
How to design a simple community engagement process to understand stakeholder concerns A case study of a proposed highway realignment through a small country town and the community engagement process used... The Williams township is located about two hours south-east of Perth, almost halfway between Perth and Albany and is...
A tool to get the best from your team
Learning styles are a great tool to get the best from your team A real benefit of working with any team is in the diversity that you can tap into. This can be diversity of skills, age (think generational perspectives) or experience. Another ‘rich seam’ of diversity that we can...
How to use a classic model in leading change with your team – Part 2
Leading change is a challenge and a responsibility Having a classic model to help you in leading change gives you the confidence to keep moving. This is Part 2 of a two-part series in leading change with your team (Check out Part 1 ) The five stages of group development...
How to use a classic model in leading change with your team
Leading change is a challenge and a responsibility Having a classic model to help you in leading change gives you the confidence to keep moving. This is Part 1 of a two-part series in leading change with your team (I like to build anticipation!) The five stages of group development...
How close a workshop when there’s a plane to catch
How to close a workshop when you're running out of time There are plenty of approaches regarding how to close a workshop and finishing a workshop on time is important to me - especially when people have to travel. At a two day planning workshop for an Emergency Services client,...
A simple and powerful team debrief model
Using a sound team debrief model will continually build the capabilities of your staff Tapping into a group reflection or team debrief model is a smart way to help your team learn from their experiences and build their confidence through active learning. A simple and powerful model was developed by...
Small steps to improve your workplace culture
It can simply take small steps to improve your workplace culture As a business owner or manager, there's often outside noise telling you to improve your workplace culture. This can come from a range of sources, many of whom haven't walked in your shoes. You may remember that my wife...
What a Seagull Taught Me About Stakeholder Engagement Principles
A brief insight on stakeholder engagement principles Not long after I started my consultancy business I was invited by my local town council to attend a ‘community visioning’ workshop. It taught me a lot about stakeholder engagement principles. I was interested to see how it was run from a facilitation...
Tell your clients why they should work with you. Develop your Unique Value Proposition.
You may not realise it, but the Unique Value Proposition is a vital area of your promotion. However, many staff within government agencies and not-for-profits don’t have a clear description of their Unique Value Proposition. You’re good at your jobs – really good! (I know this from working with you...
Six tips for engaging managers in decision making processes
Engaging managers in decision making processes can be a challenge for many of us. Remember as a kid when there was something you really wanted? Something out of the ordinary? Like an overnight stay at Jay’s place – who also happened to live on an ice cream-based diet, owned a...
How to fast track your facilitation skills
Here's an easy way to fast track your facilitation skills Remember what it was like when you were learning to drive? For me it was an often nerve-racking experience (and probably more so for the person sitting next to me!). There was the mechanics of operating the car, knowing the...
Five ways to improve your facilitation skills
Here are five easy ways to improve your facilitations skills in May. Using facilitation in your role? Want to vastly improve your facilitation skills in just three days? Here’s the chance to immerse yourself in three days of practical skill development, connecting with people who ‘get what you do’, enabling...
Four tips for planning workshop sessions
Here are my 'go to' essentials for planning workshop sessions Planning workshop sessions can be challenging. Having core elements to use, along with a tried and tested template will get you off and running. 1. Be very clear of the outcomes that need to be achieved Before the workshop, when...
Challenges in stakeholder engagement – six tips to help
Challenges in stakeholder engagement - six tips to help you in your next project Here are my Top Six tips for managing challenges in stakeholder engagement. These are largely based on a stakeholder engagement program with community members. This project focused on the redevelopment of a local park to include residential...
Connecting with workshop participants
Connecting with workshop participants - sometimes hard to do; and simple to address Connecting with workshop participants is not always easy. It requires effort and sometimes a perceived degree of discomfort. In this article I use an everyday example that you'll probably identify with... And that you can adapt in...
What is the role of a facilitator?
What is a facilitator? What is their role? These can be tough questions for the uninitiated. Try answering this at your next dinner party or barbeque! My take is 'I help teams and group to work together and make decisions that stick.' Recently I was put under the griller by...
Developing Rock Solid Public Participation Processes
Top tips on planning your public participation processes Getting the design of your public participation processes right is vitally important. In this article you’ll tap into the expertise of one of Australia’s most experienced local government practitioners, Leanne Hartill. A few years ago, I was lucky enough to interview Leanne....
The importance of client feedback
How client feedback can help protect your organisation Now that many of us are getting back into flying again, I reflected on a pre-covid experience that taught me a lot about the importance of client feedback. Flying seems to trigger odd behaviours in many of us. It can also induce...