staff performance

Tips for dealing with difficult participants

One of the BIG questions I get asked when running the Crash Course in Facilitation is….”what are your tips for dealing with difficult participants?” Great question – and there’s usually a multi-step answer. The first step is to understand ‘difficult’. Is the participant going out of their way to be […]

Global facilitation survey

Are you working with groups and teams? Facing challenges? It’s time to talk. This Global Facilitation Survey will bring together the key challenges that facilitators like you are facing right around the world. http://www.youtube.com/watch?v=wVibKqR0X-Q Please take just 11 minutes of your time to complete the survey. Once done you’ll get […]

Exploration and Discovery in Facilitation and Community Engagement

Thanks for your patience folks – it’ll be worth the wait! In your autumn newsletter you’ll be able to find out more on: My ‘key tip’ for Strategic Planning 101 Stakeholder Mapping in Community Engagement Building your team – getting the ‘Yellow Card’ Social Media and Linked In – is it […]

Are your promotional efforts being hijacked?

What’s wrong with this scene? I arrive at our local bakery right on 7.00am (its opening time) on a rescue mission. My instructions.. four loaves of white, four loaves of multigrain, both thickly sliced. The door is locked. The girl inside looks at me and continues to put the labels […]

Facilitation tips and more – in the Summer newsletter

Hi folks – here’s your first newsletter from me for 2012. The Summer newsletter covers: Facilitation – Focusing your team on what really matters Community engagement – Three basics you should always stick with Building your team – Improving team performance Effective promotion – We all need recognition Looking forward […]

Starting on track in 2011

After a short break enjoying sleep ins I’m ready to go in 2011. Most of us are busy in many aspects of our lives. To help me get on track in 2011 I’m setting SMART goals. I’m guessing you’ve heard of these – Specific, Measureable, Action-focused, Realisitc & Time-bound. My […]

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