facilitation

How to Improve Community Engagement

I was at the People’s Forum on Carbon Tax in Perth last night. Picture this. A room of 220 randomly chosen members of the public. The session was being televised live on Sky News. Each person wanted to ask a question of the Prime Minister, who was there for an […]

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Change Management Tips

Improve your facilitation skills

Your Winter Facilitation newsletter is now out! If you’re looking to improve your skills in: Facilitation Community engagement Building teams Effective promotion ..then you’re in the right place! In your Winter Facilitation newsletter, find out about: How to double your survey response rate Measuring effectiveness of your community engagement processes […]

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Change Management Tips

Add to your Facilitation Skills

Your Winter Facilitation Newsletter is out soon! If you’re looking to improve your skills in: Facilitation Community engagement Building teams Effective promotion ..then you’re in the right place! In your Winter Newsletter, find out about: How to double your survey response rate Measuring effectiveness of your community engagement processes Team […]

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Challenges facing facilitators

At last! The moment you’ve been waiting for…with greater theatre than a Black Caviar finish at Royal Ascot… In a moment you can hear about the results from the Global Facilitation Survey. Here’s a snapshot: Responses came primarily from Australia as well as New Zealand, South Africa, Singapore, Vietnam and […]

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Stakeholder engagement case study

Hi folks, I’ve just returned from an IAP2 event held here in Perth. The event provided some great insights into a complex stakeholder engagement project relating to a major road project. I undertook an independent review of the engagement process for Main Roads WA. So here’s a short presentation about […]

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Tips for dealing with difficult participants

One of the BIG questions I get asked when running the Crash Course in Facilitation is….”what are your tips for dealing with difficult participants?” Great question – and there’s usually a multi-step answer. The first step is to understand ‘difficult’. Is the participant going out of their way to be […]

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