The importance of knowing what’s going on around you as a facilitator Not long ago, I ran a ‘Facilitation Master Class’ for staff of a key client in Victoria. One of the topics was ‘trends and changes in facilitation.’ It was an interesting area for me to reflect on, thinking back to when I first [Read more…]
How to deal with defensive meeting participants
A simple strategy to manage defensive meeting participants Clients are constantly telling me that dealing with defensive meeting participants is a common challenge in their workplace, especially when it comes to internal or team meetings. What may be driving defensive meeting participants There are often polarised views around the table, with people feeling a bit [Read more…]
Turning Points – a powerful connective and reflective process
How to use Turning Points for instructive insights I was first introduced to the Turning Points exercise by Bob Dick at an advanced facilitation workshop. In simple terms Turning Points can be used to improve trust within the team through reflection and safe disclosure. I’ve also used it as a reflective tool, the results of [Read more…]
I wasn’t prepared for the worst – are you?
This morning I was driving back to Perth, after running a late-night community planning workshop in a small country town. It’s called Dowerin, about two hours east of Perth. I leave at 6.30am it’s a cool, breezy morning and head towards home. About 20 minutes later, I round a curve and see a big heap [Read more…]
A simple model to help you in providing feedback to team members
The AEIOU Model for Providing Feedback Providing feedback should occur regularly in groups or between two people, at any level of your team, group or organisation. It can be used between manager and team member; team member to team member; or manager to manager. Focusing on collaboration or a Win/Win outcome, the key to providing [Read more…]
Facilitation Master Class
Aim of the Facilitation Master Class The Facilitation Master Class will maintain the desire of your staff to further develop their facilitation skills and deepen their understanding of the role of a facilitator. Workshop outcomes By completing the Facilitation Master Class program, participants will be able to: Experience scenario submersion to understand and assess new [Read more…]
Facilitation Essentials
Aim Facilitation Essentials will provide participants with a clear understanding of how people behave in group situations. Importantly, it will equip them with core tools and processes to manage and work with groups of people. Workshop outcomes By completing the Facilitation Essentials program, participants will be able to: Understand the role of a facilitator Build [Read more…]
How to Gain Agreement in Groups
A challenge faced by many facilitators is to gain agreement in groups. We recently explored some options to use to gain agreement in groups. Often, groups get stuck on what they disagree on and can’t move forward (e.g. in a strategic planning workshop). A strategy that was worked for me is to use an adapted [Read more…]
How to maintain the energy when facilitating a group
The importance of maintaining energy when facilitating a group ‘What are your biggest challenges in facilitating a group?’ This was the focus of an impromptu session from a facilitation training workshop. A key challenge raised by participants was, “How do we maintain the energy of a group when facilitating – without overwhelming participants?” Here are [Read more…]
Get Facilitation Training to Work
Making Facilitation Training Become a Culture of Facilitation in Your Workplace Margo O’Byrne and I provide our tips around the leverage points to formalise facilitation training in your workplace. These are based on the award-winning facilitation training programs we designed and delivered for Fremantle Ports. In this episode of Facilitation TV, find out about: Getting [Read more…]