Conflict management

Dealing with angry stakeholders

Dealing with angry stakeholders

Dealing with angry stakeholders can be a challenge As a facilitator, it’s important to have a clear plan when approaching a workshop or project where you anticipate that you’ll be dealing with angry stakeholders. This is real The following tips are based on a previous stakeholder engagement program run with […]

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How to manage conflict in meetings

How to get Consensus when you have Conflict in a Meeting

Picture this…you’ve got two distinct groups in a meeting and the discussion is going off the rails. You can almost feel the physical ‘jarring’ as people take their own positions and stop listening. You can feel the anxiety growing and your pulse is thumping… How do you help the group […]

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