Coaching

Articles on coaching for facilitators, team leaders and professionals looking to build their capability. Covering reflective practice, skill development, and how to improve the quality of your facilitation and engagement work over time.

Do people really trust you? Why?

A recent road-trip taught me that trust is at an all time low in Australia. I do a lot of my work in regional Australia. Lately I’ve been doing a heap of stakeholder interviews as part of an industry development plan. It takes a bit of a leap of faith […]

Does Superior Product Beat Superior Marketing?

What’s your focus re product vs marketing to get results? Superior product vs marketing – what do you think works best? We’re on the My Kitchen Rules (MKR) bandwagon now, watching home cooks battle it out night after night for the chance of fame and a big chunk of cash. […]

Why I wrote a story about a car accident

Remember our last contact? When I told you my story about being ‘first on the scene’ at a road accident? It was edge of the seat stuff – for both of us – and I promised to give you the three reasons why I shared this ‘raw’ experience with you… […]

Develop your Unique Value Proposition – tell your clients why they should work with you

The Unique Value Proposition is a vital area of your promotion However, many staff within government agencies and not-for-profits don’t have a clear description of their own Unique Value Proposition. You’re good at your jobs – really good! (I know this from working with you or your peers right across […]

In house professional development workshops

Get your team involved in our in house professional development workshops When you’re part of the RADAR program, you’ll have unprecedented access to  a professional team whose members each have over 20 years’ experience in group facilitation and stakeholder engagement. The in-house professional development workshops have been developed and delivered […]

Great Customer Experience and the Simon Effect

Here are two real life examples of how a customer experience is critical to enjoyment of your product I travel a lot with my consulting work – customer experience is important to me. I have a second life in hospitality. I love good food. So I’m always on the lookout […]

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