engaging your clients
Tell your clients why they should work with you. Develop your Unique Value Proposition.
You may not realise it, but the Unique Value Proposition is a vital area of your promotion. However, many staff within government agencies and not-for-profits don’t have a clear description of their Unique Value Proposition. You’re good at your jobs – really good! (I know this from working with you […]
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Connecting with workshop participants
Connecting with workshop participants – sometimes hard to do; and simple to address Connecting with workshop participants is not always easy. It requires effort and sometimes a perceived degree of discomfort. In this article I use an everyday example that you’ll probably identify with… And that you can adapt in […]
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The importance of client feedback
How client feedback can help protect your organisation Now that many of us are getting back into flying again, I reflected on a pre-covid experience that taught me a lot about the importance of client feedback. Flying seems to trigger odd behaviours in many of us. It can also induce […]
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How to help your clients. Shifting beyond business as usual to the ‘here and now.’
Top tips on how to help your clients in a changing environment Now more than ever it’s important to be thinking about how to help your clients beyond the scope of your ‘normal’ work. As I’ve mentioned before, I occasionally ‘volunteer’ at my wife’s café, here in Perth. We’re thankful […]
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Client engagement has to continue – here’s how
Dealing with client engagement in changing circumstances I hope you’re fit, well and focused right now – that’s where I’m putting my energies, especially around client engagement. I’ll get straight to the point today to let you know of some strategies that you can easily use to continue to work […]
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Do people really trust you? Why?
A recent road-trip taught me that trust is at an all time low in Australia. I do a lot of my work in regional Australia. Lately I’ve been doing a heap of stakeholder interviews as part of an industry development plan. It takes a bit of a leap of faith […]
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