Dealing with angry stakeholders can be a challenge As a facilitator, it’s important to have a clear plan when approaching a workshop or project where you anticipate that you’ll be dealing with angry stakeholders. This is real The following tips are based on a previous stakeholder engagement program run with […]
How to design a simple community engagement process to understand stakeholder concerns A case study of a proposed highway realignment through a small country town and the community engagement process used… The Williams township is located about two hours south-east of Perth, almost halfway between Perth and Albany and is […]
A brief insight on stakeholder engagement principles Not long after I started my consultancy business I was invited by my local town council to attend a ‘community visioning’ workshop. It taught me a lot about stakeholder engagement principles. I was interested to see how it was run from a facilitation […]
What is a facilitator? What is their role? These can be tough questions for the uninitiated. Try answering this at your next dinner party or barbeque! My take is ‘I help teams and group to work together and make decisions that stick.’ Recently I was put under the griller by […]
Top tips on planning your public participation processes Getting the design of your public participation processes right is vitally important. In this article you’ll tap into the expertise of one of Australia’s most experienced local government practitioners, Leanne Hartill. A few years ago, I was lucky enough to interview Leanne. […]
How client feedback can help protect your organisation Now that many of us are getting back into flying again, I reflected on a pre-covid experience that taught me a lot about the importance of client feedback. Flying seems to trigger odd behaviours in many of us. It can also induce […]
A webinar regarding the draft Western Australian Soil Health Strategy was held on the 27th January, 2021. It aimed to provide participants with a deeper understanding of the reasoning behind the draft strategy goals in order to provide feedback via the online survey. You can watch the webinar replay below. […]
Wow! It’s now been 21 years since I started my consultancy business. I’m feeling very privileged and grateful to still be around and continuing to work with fabulous people just like you… Here’s a snapshot of my thoughts across the last 21 years and what we might see from here. […]
Let’s jump in and support Movember G’day folks – it’s time to support Movember! I try not to be too needy and rarely ask you for anything (just to occasionally laugh at my jokes!) But now I’m on to the serious subject of Movember. It’s all about awareness and supporting […]
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