Insights from a butcher on balancing empathy with enthusiasm when you’re a facilitator… “Don’t worry if your glass is half full or half empty, be glad you have a glass.” This is a quote from Vince Gareffa’s autobiography. A fantastic story written by a butcher from Perth who started out life as a young immigrant [Read more…]

As facilitators, we’re likely to step into situations where there’s overt or more often, underlying conflict. In this ‘on the couch’ episode of Facilitation TV,  Margo O’Byrne and I revisit conflict in meetings. We’re discussing it from a facilitators perspective. By asking participants to discuss a situation openly, we consciously or unconsciously invite any latent [Read more…]