Facilitation design basics

I’m here in the ever-growing Bunbury facilitating a two ultra-intensive Crash Course in Facilitation.  A useful tool in the planning of the program has been POP.

  • Purpose – what am I here to do?
  • Outcome – at the end of the day, what needs to have happened?
  • Process – how will I go about this?

This has been valuable in both the overall design as well as individual sections of the program. All the way through I’ve been asking myself these three questions. And they’re a great tool to think about, explore and respond to participants questions – like ‘would it be better to use….’

I’ve combined these questions with Dorothy Strachan’s design mantra of ‘Warm Up- Work Out – Cool Dow’n to help map out the flow of each day. This helped right from the start in getting participants to feel comfortable with me and each other, so they could really get into the groove of the workshop and be at their peak in learning. And of course at the end of the day, it highlighted the need for some form of reflection.

I guess more experienced facilitators are saying “der..I know this..” Great. The next question is how much do you apply this, how often and how rigourously?

Another exciting day tomorrow with further insights coming your way. And of course, I’m always here to answer your facilitation questions!


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Andrew Huffer

Andrew Huffer has over 25 years experience in working with organisations, businesses, managers and communities and at a state, national and international level. He designs and delivers specialist engagement processes, with a focus on facilitating open decision making processes and skill development of clients. He has delivered presentations and workshops at a number of state, national and international conferences.

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