Facilitation Challenges

Hi folks

I had a very interesting experience yesterday that highlighted the importance of maintaining focus

No doubt you’ve been in a workshop when someone starts a side conversation. Or a local tradey thinks now’s a good time to remove the roofing.

Well yesterday I was chair/lead facilitator for a national conference. 191 people. Me doing the opening.

3 mins before I was to kick off 24 delegates held a meeting out in the foyer. All donning black t-shirts emblazoned with ‘Your rights at work.’ All big, hairy, scary types (getting the stereotype picture I’m painting here…)

The conference organiser rushes in & describes the scene to me. “Andrew do we wait for them to finish their meeting before we start? Should I go and ask them?”

“No – there’s still 167 of us here ready to go. So let’s start”

Like that was a good move….

Seconds after I announced ‘Welcome to…’

The big hairy (you know I have hair issues), scary blokes in the black t-shirts marched into the room. along the side wall and all walked across the front of the room – a meter or so from where I was ‘talking’

So what did I do?

Kept going. I had a job to do. I’d practiced. I knew what I had to say & I was asked to deliver so I did. I had no idea what was going to happen next – so I kept going with what I knew & what the client expected.

And what happened next?

They sat down & we kept going! Phew….

So what helped me? The fact that I’d practiced my routine. Knew what I had to say & do. In facilitation this is pretty important I reckon. Sure there’s a big need to be flexible, but throughout the day I was always comfortable that if I knew my stuff I could so the job. Simple but works.

So when have you really had to maintain focus & what helped?

PS – another post soon on what happened at the conference.

Hooroo

Andrew Huffer

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Andrew Huffer

Andrew Huffer is the founder of Andrew Huffer and Associates, an independent facilitation and stakeholder engagement consultancy based in Perth, WA. Since 2000 he has run more than 1,500 workshops for government agencies, industry bodies and regional organisations across Australia, and currently serves as Chair of the International Association of Facilitators (IAF) Oceania. His approach is direct and practical, helping groups work through real disagreement to reach decisions they can act on.

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