Challenges facing facilitators

At last! The moment you’ve been waiting for…with greater theatre than a Black Caviar finish at Royal Ascot…

In a moment you can hear about the results from the Global Facilitation Survey. Here’s a snapshot:

  • Responses came primarily from Australia as well as New Zealand, South Africa, Singapore, Vietnam and Angola
  • 26% were ‘newish’ to facilitation, which is a great sign, showing there’s a future for facilitators
  • 31% were running their own business, 20% in government agencies and 20% in NGOs or not for profit organisations

People working in facilitation were keen to continue building their skills and to understand what other facilitation professionals were up to.

The biggest challenges for facilitators included:

  • Getting groups to deal with difficult issues – thus moving from a blame focus, through dialogue to solutions
  •  Dealing with changing priorities – having flexibility
  • Getting groups and teams to take action – developing accountability and commitment

Thanks to everyone who responded to the survey, I really appreciate your time, effort and insights. Congratulations to Steph Newell, winner of a half day of facilitation feedback and coaching, valued at $1000.00 – we’re both excited about working together and will get started on Thursday!

PS- I’m now working on developing resources to address the issues you’ve raised in the survey

PPS – And there’s some BIG news on facilitation coming YOUR way soon!

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Andrew Huffer

Andrew Huffer has over 25 years experience in working with organisations, businesses, managers and communities and at a state, national and international level. He designs and delivers specialist engagement processes, with a focus on facilitating open decision making processes and skill development of clients. He has delivered presentations and workshops at a number of state, national and international conferences.

Reader Interactions


  1. John Lesko says

    Good summary … Yes, I do think that many organizations today have a bias for action and that many times these organizations want to see facilitators help them “get off the mark” so as to get things done.

    I trust that you’ll share more insights from your survey, either here on on-line. Do you intend to publish these results to a global audience? … Thanks for sharing, John Lesko, CPF (practicing from Northern Virginia in the USA)

    • Andrew Huffer says

      Thanks for the feedback John – your comments echo the challenging role of a facilitator described by Sam Kaner. He believes that a facilitators role is to balance the ‘triangle’ of Diversity, Outcomes and Thinking. In the middle of this is the facilitator who holds the ‘tension’ between all three areas. A great model I reckon.

      PS – am busy getting my Winter Newsletter out now. Will get some more detailed results out as soon as I can


      Andrew Huffer

  2. Frank Jenio says


    Thank you for your efforts with this survey and taking time to distribute the results. I did not take the survey as it has been only a few weeks since joining the group. However, I have gleaned so much from these dedicated group of professional facilitators. What amazes me the most is the unfiltered willingness to share information and practices.
    Regards, Frank Jenio – USA: Michigan

    • Andrew Huffer says

      Thanks Frank – great to hear you got value from this – yep it’s good to see people working to increase the skills and competencies of other facilitators – ultimately it will help the whole of the facilitation profession.


      Andrew Huffer

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